{"id":1590,"date":"2026-09-27T13:02:24","date_gmt":"2026-09-27T06:02:24","guid":{"rendered":"https:\/\/rko.vitsolutions.asia\/?page_id=1590"},"modified":"2026-09-27T13:02:24","modified_gmt":"2026-09-27T06:02:24","slug":"donation-terms","status":"publish","type":"page","link":"https:\/\/rko.vitsolutions.asia\/?page_id=1590","title":{"rendered":"Donation Terms &amp; Refund Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><a href=\"#khmer\">\u17a2\u17b6\u1793\u1787\u17b6\u1797\u17b6\u179f\u17b6\u1781\u17d2\u1798\u17c2\u179a \u2193<\/a> \u00b7 <em>Last updated: 27 September 2026<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for supporting Raksa Koma Organization. These terms apply to donations made on rko.vitsolutions.asia.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Your donation<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Donations can be made in US dollars or Cambodian riel by Visa, Mastercard, UnionPay, JCB or KHQR through <strong>ABA Bank PayWay<\/strong>, and where offered through <strong>PayPal<\/strong>. The amount you choose is the amount charged; we add no fees. Your bank may apply its own fees or exchange rates.<\/li>\n\n<li>Card details are entered only on ABA Bank&#8217;s or PayPal&#8217;s secure pages. We never see or store card numbers.<\/li>\n\n<li>A donation is complete when the bank confirms the payment. You then receive a certificate of appreciation by email (and on screen), which anyone can verify on our website.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How donations are used\nDonations support our work for children and families in Cambodia \u2014 our two programmes, health care and education \u2014 and the costs of running them responsibly. Unless you agree a specific purpose with us in writing, we use your gift where the need is greatest. We publish summary reports on our Reports page.<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Certificates and receipts\nThe certificate of appreciation confirms your gift. It is not an official tax receipt; tax relief depends on the laws of your country. If you need a formal receipt, write to info@raksakoma.org with your certificate number.<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you donated by mistake, gave the wrong amount, or were charged twice, contact us within <strong>14 days<\/strong> at info@raksakoma.org with the date, amount and certificate number or bank reference. We will refund the payment to the same card or account.<\/li>\n\n<li>After 14 days, or once funds have been committed to a programme, refunds are at our discretion.<\/li>\n\n<li>Refunds are made through ABA Bank or PayPal and can take up to 14 working days to appear, depending on your bank. The certificate for a refunded donation is withdrawn.<\/li>\n\n<li>If you dispute a payment with your bank, please contact us first \u2014 we can usually resolve it faster.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Fraud and misuse\nWe may decline or refund payments that look fraudulent, and we cooperate with banks and authorities to stop the misuse of payment cards.<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Privacy\nWe handle your details as described in our Privacy Policy (https:\/\/rko.vitsolutions.asia\/privacy-policy\/). You may ask us to keep your name private.<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Contact\nRaksa Koma Organization, Phnom Penh, Cambodia \u00b7 info@raksakoma.org \u00b7 \u2014. We may update these terms; the version on this page at the time of your donation applies.<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"khmer\" lang=\"km\">\u179b\u1780\u17d2\u1781\u1781\u178e\u17d2\u178c\u1794\u179a\u17b7\u1785\u17d2\u1785\u17b6\u1782 \u1793\u17b7\u1784\u1780\u17b6\u179a\u179f\u1784\u1794\u17d2\u179a\u17b6\u1780\u17cb\u179c\u17b7\u1789<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" lang=\"km\">\u179f\u17bc\u1798\u17a2\u179a\u1782\u17bb\u178e\u1785\u17c6\u1796\u17c4\u17c7\u1780\u17b6\u179a\u1782\u17b6\u17c6\u1791\u17d2\u179a\u17a2\u1784\u17d2\u1782\u1780\u17b6\u179a\u179a\u1780\u17d2\u179f\u17b6\u1780\u17bb\u1798\u17b6\u179a\u17d4 \u179b\u1780\u17d2\u1781\u1781\u178e\u17d2\u178c\u1791\u17b6\u17c6\u1784\u1793\u17c1\u17c7\u17a2\u1793\u17bb\u179c\u178f\u17d2\u178f\u1785\u17c6\u1796\u17c4\u17c7\u1780\u17b6\u179a\u1794\u179a\u17b7\u1785\u17d2\u1785\u17b6\u1782\u178f\u17b6\u1798\u1782\u17c1\u17a0\u1791\u17c6\u1796\u17d0\u179a rko.vitsolutions.asia\u17d4<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" lang=\"km\">\u1780\u17b6\u179a\u1794\u179a\u17b7\u1785\u17d2\u1785\u17b6\u1782\u179a\u1794\u179f\u17cb\u179b\u17c4\u1780\u17a2\u17d2\u1793\u1780<\/h2>\n\n\n\n<ul class=\"wp-block-list\" lang=\"km\">\n<li>\u179b\u17c4\u1780\u17a2\u17d2\u1793\u1780\u17a2\u17b6\u1785\u1794\u179a\u17b7\u1785\u17d2\u1785\u17b6\u1782\u1787\u17b6\u178a\u17bb\u179b\u17d2\u179b\u17b6\u179a\u17a2\u17b6\u1798\u17c1\u179a\u17b7\u1780 \u17ac\u1794\u17d2\u179a\u17b6\u1780\u17cb\u179a\u17c0\u179b \u178f\u17b6\u1798\u179a\u1799\u17c8\u1780\u17b6\u178f Visa, Mastercard, UnionPay, JCB \u17ac KHQR \u178f\u17b6\u1798 <strong>ABA PayWay<\/strong> \u1793\u17b7\u1784\u178f\u17b6\u1798 <strong>PayPal<\/strong> (\u1794\u17d2\u179a\u179f\u17b7\u1793\u1794\u17be\u1798\u17b6\u1793)\u17d4 \u1785\u17c6\u1793\u17bd\u1793\u178a\u17c2\u179b\u179b\u17c4\u1780\u17a2\u17d2\u1793\u1780\u1787\u17d2\u179a\u17be\u179f\u179a\u17be\u179f \u1782\u17ba\u1787\u17b6\u1785\u17c6\u1793\u17bd\u1793\u178a\u17c2\u179b\u178f\u17d2\u179a\u17bc\u179c\u1780\u17b6\u178f\u17cb \u1799\u17be\u1784\u1798\u17b7\u1793\u1794\u1793\u17d2\u1790\u17c2\u1798\u1790\u17d2\u179b\u17c3\u179f\u17c1\u179c\u17b6\u17a1\u17be\u1799\u17d4 \u1792\u1793\u17b6\u1782\u17b6\u179a\u179a\u1794\u179f\u17cb\u179b\u17c4\u1780\u17a2\u17d2\u1793\u1780\u17a2\u17b6\u1785\u1782\u17b7\u178f\u1790\u17d2\u179b\u17c3\u179f\u17c1\u179c\u17b6 \u17ac\u17a2\u178f\u17d2\u179a\u17b6\u1794\u17d2\u178f\u17bc\u179a\u1794\u17d2\u179a\u17b6\u1780\u17cb\u179a\u1794\u179f\u17cb\u1781\u17d2\u179b\u17bd\u1793\u17d4<\/li>\n\n<li>\u1796\u17d0\u178f\u17cc\u1798\u17b6\u1793\u1780\u17b6\u178f\u178f\u17d2\u179a\u17bc\u179c\u1794\u17b6\u1793\u1794\u1789\u17d2\u1785\u17bc\u179b\u178f\u17c2\u1793\u17c5\u179b\u17be\u1791\u17c6\u1796\u17d0\u179a\u179f\u17bb\u179c\u178f\u17d2\u1790\u17b7\u1797\u17b6\u1796\u179a\u1794\u179f\u17cb\u1792\u1793\u17b6\u1782\u17b6\u179a ABA \u17ac PayPal \u1794\u17c9\u17bb\u178e\u17d2\u178e\u17c4\u17c7\u17d4 \u1799\u17be\u1784\u1798\u17b7\u1793\u178a\u17c2\u179b\u1783\u17be\u1789 \u17ac\u179a\u1780\u17d2\u179f\u17b6\u1791\u17bb\u1780\u179b\u17c1\u1781\u1780\u17b6\u178f\u17a1\u17be\u1799\u17d4<\/li>\n\n<li>\u1780\u17b6\u179a\u1794\u179a\u17b7\u1785\u17d2\u1785\u17b6\u1782\u178f\u17d2\u179a\u17bc\u179c\u1794\u17b6\u1793\u1794\u1789\u17d2\u1785\u1794\u17cb \u1793\u17c5\u1796\u17c1\u179b\u1792\u1793\u17b6\u1782\u17b6\u179a\u1794\u1789\u17d2\u1787\u17b6\u1780\u17cb\u1780\u17b6\u179a\u1794\u1784\u17cb\u1794\u17d2\u179a\u17b6\u1780\u17cb\u17d4 \u1794\u1793\u17d2\u1791\u17b6\u1794\u17cb\u1798\u1780\u179b\u17c4\u1780\u17a2\u17d2\u1793\u1780\u1793\u17b9\u1784\u1791\u1791\u17bd\u179b\u1794\u17b6\u1793\u179c\u17b7\u1789\u17d2\u1789\u17b6\u1794\u1793\u1794\u178f\u17d2\u179a\u1790\u17d2\u179b\u17c2\u1784\u17a2\u17c6\u178e\u179a\u1782\u17bb\u178e\u178f\u17b6\u1798\u17a2\u17ca\u17b8\u1798\u17c2\u179b \u178a\u17c2\u179b\u17a2\u17d2\u1793\u1780\u178e\u17b6\u1780\u17cf\u17a2\u17b6\u1785\u1795\u17d2\u1791\u17c0\u1784\u1795\u17d2\u1791\u17b6\u178f\u17cb\u1793\u17c5\u179b\u17be\u1782\u17c1\u17a0\u1791\u17c6\u1796\u17d0\u179a\u179a\u1794\u179f\u17cb\u1799\u17be\u1784\u1794\u17b6\u1793\u17d4<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" lang=\"km\">\u1780\u17b6\u179a\u1794\u17d2\u179a\u17be\u1794\u17d2\u179a\u17b6\u179f\u17cb\u1794\u17d2\u179a\u17b6\u1780\u17cb\u1794\u179a\u17b7\u1785\u17d2\u1785\u17b6\u1782\n\u1794\u17d2\u179a\u17b6\u1780\u17cb\u1794\u179a\u17b7\u1785\u17d2\u1785\u17b6\u1782\u1782\u17b6\u17c6\u1791\u17d2\u179a\u1780\u17b6\u179a\u1784\u17b6\u179a\u179a\u1794\u179f\u17cb\u1799\u17be\u1784\u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb\u1780\u17bb\u1798\u17b6\u179a \u1793\u17b7\u1784\u1782\u17d2\u179a\u17bd\u179f\u17b6\u179a\u1793\u17c5\u1780\u1798\u17d2\u1796\u17bb\u1787\u17b6 \u2014 \u1780\u1798\u17d2\u1798\u179c\u17b7\u1792\u17b8\u1791\u17b6\u17c6\u1784\u1796\u17b8\u179a\u179a\u1794\u179f\u17cb\u1799\u17be\u1784 \u1782\u17ba\u1780\u17b6\u179a\u1790\u17c2\u1791\u17b6\u17c6\u179f\u17bb\u1781\u1797\u17b6\u1796 \u1793\u17b7\u1784\u1780\u17b6\u179a\u17a2\u1794\u17cb\u179a\u17c6 \u2014 \u1796\u17d2\u179a\u1798\u1791\u17b6\u17c6\u1784\u1790\u17d2\u179b\u17c3\u178a\u17c6\u178e\u17be\u179a\u1780\u17b6\u179a\u1780\u1798\u17d2\u1798\u179c\u17b7\u1792\u17b8\u1791\u17b6\u17c6\u1784\u1793\u17c1\u17c7\u1794\u17d2\u179a\u1780\u1794\u178a\u17c4\u1799\u1780\u17b6\u179a\u1791\u1791\u17bd\u179b\u1781\u17bb\u179f\u178f\u17d2\u179a\u17bc\u179c\u17d4 \u179b\u17be\u1780\u179b\u17c2\u1784\u178f\u17c2\u1798\u17b6\u1793\u1780\u17b6\u179a\u1796\u17d2\u179a\u1798\u1796\u17d2\u179a\u17c0\u1784\u1787\u17b6\u179b\u17b6\u1799\u179b\u1780\u17d2\u1781\u178e\u17cd\u17a2\u1780\u17d2\u179f\u179a\u17a2\u17c6\u1796\u17b8\u1782\u17c4\u179b\u1794\u17c6\u178e\u1784\u1787\u17b6\u1780\u17cb\u179b\u17b6\u1780\u17cb \u1799\u17be\u1784\u1794\u17d2\u179a\u17be\u17a2\u17c6\u178e\u17c4\u1799\u179a\u1794\u179f\u17cb\u179b\u17c4\u1780\u17a2\u17d2\u1793\u1780\u1793\u17c5\u1780\u1793\u17d2\u179b\u17c2\u1784\u178a\u17c2\u179b\u178f\u17d2\u179a\u17bc\u179c\u1780\u17b6\u179a\u1794\u17c6\u1795\u17bb\u178f\u17d4 \u1799\u17be\u1784\u1795\u17d2\u179f\u1796\u17d2\u179c\u1795\u17d2\u179f\u17b6\u1799\u179a\u1794\u17b6\u1799\u1780\u17b6\u179a\u178e\u17cd\u179f\u1784\u17d2\u1781\u17c1\u1794\u1793\u17c5\u179b\u17be\u1791\u17c6\u1796\u17d0\u179a\u179a\u1794\u17b6\u1799\u1780\u17b6\u179a\u178e\u17cd\u17d4<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\" lang=\"km\">\u179c\u17b7\u1789\u17d2\u1789\u17b6\u1794\u1793\u1794\u178f\u17d2\u179a \u1793\u17b7\u1784\u1794\u1784\u17d2\u1780\u17b6\u1793\u17cb\u178a\u17c3\n\u179c\u17b7\u1789\u17d2\u1789\u17b6\u1794\u1793\u1794\u178f\u17d2\u179a\u1790\u17d2\u179b\u17c2\u1784\u17a2\u17c6\u178e\u179a\u1782\u17bb\u178e \u1794\u1789\u17d2\u1787\u17b6\u1780\u17cb\u1796\u17b8\u17a2\u17c6\u178e\u17c4\u1799\u179a\u1794\u179f\u17cb\u179b\u17c4\u1780\u17a2\u17d2\u1793\u1780 \u1794\u17c9\u17bb\u1793\u17d2\u178f\u17c2\u1798\u17b7\u1793\u1798\u17c2\u1793\u1787\u17b6\u1794\u1784\u17d2\u1780\u17b6\u1793\u17cb\u178a\u17c3\u1796\u1793\u17d2\u1792\u1795\u17d2\u179b\u17bc\u179c\u1780\u17b6\u179a\u17a1\u17be\u1799\u17d4 \u1794\u17d2\u179a\u179f\u17b7\u1793\u1794\u17be\u178f\u17d2\u179a\u17bc\u179c\u1780\u17b6\u179a\u1794\u1784\u17d2\u1780\u17b6\u1793\u17cb\u178a\u17c3\u1795\u17d2\u179b\u17bc\u179c\u1780\u17b6\u179a \u179f\u17bc\u1798\u179f\u179a\u179f\u17c1\u179a\u1798\u1780\u1780\u17b6\u1793\u17cb info@raksakoma.org \u1787\u17b6\u1798\u17bd\u1799\u179b\u17c1\u1781\u179c\u17b7\u1789\u17d2\u1789\u17b6\u1794\u1793\u1794\u178f\u17d2\u179a\u17d4<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\" lang=\"km\">\u1780\u17b6\u179a\u179f\u1784\u1794\u17d2\u179a\u17b6\u1780\u17cb\u179c\u17b7\u1789<\/h2>\n\n\n\n<ul class=\"wp-block-list\" lang=\"km\">\n<li>\u1794\u17d2\u179a\u179f\u17b7\u1793\u1794\u17be\u179b\u17c4\u1780\u17a2\u17d2\u1793\u1780\u1794\u179a\u17b7\u1785\u17d2\u1785\u17b6\u1782\u178a\u17c4\u1799\u1785\u17d2\u179a\u17a1\u17c6 \u1794\u1789\u17d2\u1785\u17bc\u179b\u1785\u17c6\u1793\u17bd\u1793\u1781\u17bb\u179f \u17ac\u178f\u17d2\u179a\u17bc\u179c\u1794\u17b6\u1793\u1780\u17b6\u178f\u17cb\u1794\u17d2\u179a\u17b6\u1780\u17cb\u1796\u17b8\u179a\u178a\u1784 \u179f\u17bc\u1798\u1791\u17b6\u1780\u17cb\u1791\u1784\u1799\u17be\u1784\u1780\u17d2\u1793\u17bb\u1784\u179a\u1799\u17c8\u1796\u17c1\u179b <strong>14 \u1790\u17d2\u1784\u17c3<\/strong> \u178f\u17b6\u1798 info@raksakoma.org \u178a\u17c4\u1799\u1794\u1789\u17d2\u1787\u17b6\u1780\u17cb\u1780\u17b6\u179b\u1794\u179a\u17b7\u1785\u17d2\u1786\u17c1\u1791 \u1785\u17c6\u1793\u17bd\u1793\u1791\u17b9\u1780\u1794\u17d2\u179a\u17b6\u1780\u17cb \u1793\u17b7\u1784\u179b\u17c1\u1781\u179c\u17b7\u1789\u17d2\u1789\u17b6\u1794\u1793\u1794\u178f\u17d2\u179a 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class=\"wp-block-heading\" lang=\"km\">\u1780\u17b6\u179a\u1780\u17d2\u179b\u17c2\u1784\u1794\u1793\u17d2\u179b\u17c6\n\u1799\u17be\u1784\u17a2\u17b6\u1785\u1794\u178a\u17b7\u179f\u17c1\u1792 \u17ac\u179f\u1784\u179c\u17b7\u1789\u1793\u17bc\u179c\u1780\u17b6\u179a\u1794\u1784\u17cb\u1794\u17d2\u179a\u17b6\u1780\u17cb\u178a\u17c2\u179b\u179f\u1784\u17d2\u179f\u17d0\u1799\u1790\u17b6\u1787\u17b6\u1780\u17b6\u179a\u1780\u17d2\u179b\u17c2\u1784\u1794\u1793\u17d2\u179b\u17c6 \u17a0\u17be\u1799\u179f\u17a0\u1780\u17b6\u179a\u1787\u17b6\u1798\u17bd\u1799\u1792\u1793\u17b6\u1782\u17b6\u179a \u1793\u17b7\u1784\u17a2\u17b6\u1787\u17d2\u1789\u17b6\u1792\u179a\u17d4<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\" lang=\"km\">\u17af\u1780\u1787\u1793\u1797\u17b6\u1796\n\u1799\u17be\u1784\u1782\u17d2\u179a\u1794\u17cb\u1782\u17d2\u179a\u1784\u1796\u17d0\u178f\u17cc\u1798\u17b6\u1793\u179a\u1794\u179f\u17cb\u179b\u17c4\u1780\u17a2\u17d2\u1793\u1780\u178f\u17b6\u1798\u1782\u17c4\u179b\u1780\u17b6\u179a\u178e\u17cd\u17af\u1780\u1787\u1793\u1797\u17b6\u1796\u179a\u1794\u179f\u17cb\u1799\u17be\u1784\u17d4 \u179b\u17c4\u1780\u17a2\u17d2\u1793\u1780\u17a2\u17b6\u1785\u179f\u17d2\u1793\u17be\u1798\u17b7\u1793\u17b2\u17d2\u1799\u1794\u1784\u17d2\u17a0\u17b6\u1789\u1788\u17d2\u1798\u17c4\u17c7\u1787\u17b6\u179f\u17b6\u1792\u17b6\u179a\u178e\u17c8\u17d4<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\" lang=\"km\">\u1791\u17c6\u1793\u17b6\u1780\u17cb\u1791\u17c6\u1793\u1784\n\u17a2\u1784\u17d2\u1782\u1780\u17b6\u179a\u179a\u1780\u17d2\u179f\u17b6\u1780\u17bb\u1798\u17b6\u179a Phnom Penh, Cambodia \u00b7 info@raksakoma.org \u00b7 \u2014\u17d4<\/h2>\n\n\n","protected":false},"excerpt":{"rendered":"<p>\u17a2\u17b6\u1793\u1787\u17b6\u1797\u17b6\u179f\u17b6\u1781\u17d2\u1798\u17c2\u179a \u2193 \u00b7 Last updated: 27 September 2026 Thank you for supporting Raksa Koma Organization. These terms apply to donations made on rko.vitsolutions.asia. Your donation How donations are used Donations support our work for children and families in Cambodia \u2014 our two programmes, health care and education \u2014 and the costs of running them responsibly. 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